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chichi23's avatar
chichi23
Newbie
3 years ago

ROKU won't connect to anything!

My Roku Express has suddenly stopped connecting to my TV. I replaced the HDMI cable (after testing the new cable), which did nothing. It appears to be getting power (light on front is blinking), so I haven't replaced the powercable. I have tried "resetting" it using the reset button on the back, and it's not done anything (literally, no change of any kind). I tried shutting it down for 10 minutes (unplugging it from power) and then starting it back up, and it's still not connecting.

Any ideas? Will I just need to replace it?

1 Reply

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  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    3 years ago

    Hi chichi23 

    Thanks for letting us know about the issue you're experiencing.

    Could you try using a different power cable and/or power adapter to see if that will resolve the issue you're experiencing? Please also make sure you're powering your Roku device into a working power outlet in the wall. USB power provided by the TV is not sufficient to power the device.

    Keep us updated!


    All the best,
    Kariza