Forum Discussion

Alexandriax's avatar
12 months ago

Roku won’t connect to wifi anymore. Please help?

What did u do to fix It Ours arent work either

We did every things plus out contral isnt working we bought I new one and It is still nor working

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi Alexandriax,

    Greetings from the Roku Community!

    We want to further investigate this issue that you had with the Roku device or TV since it will not connect to your Wi-Fi. Can you please provide the following information below?

    • Did we recently make any changes to your network or network provider?
    • How far is your Roku device from your network router?
    • What troubleshooting steps have you taken so far?

    With detailed information, we will be able to assist you further.

    Thanks,
    John