Forum Discussion

krunide9's avatar
krunide9
Newbie
2 years ago

Roku wallpaper glitch please help me

Hey so my roku wallpaper is glitching. I have it set to the default but it's black. I uninstalled yourube and it went back to normal. I reinstalled yourube and it went back to black. Is there a reason for this? Or do I just need to delete the YouTube app from my roku?

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    2 years ago

    Welcome krunide9,

    Thanks for bringing to our attention that your Roku Wallpaper is glitching; we are glad to help you with that. We want to know more about what you're experiencing. Kindly provide us with this information: 

    • Is this the first time you encounter this issue?
    • What specific device are you experiencing this kind of issue?
    • Did you receive a recent Software Update? If so, what is your current Software Version? To manually check for Software Updates, go to Settings > System > Software Update > Check now.
    • Kindly provide us with a short clip or photos showing the issue you're experiencing for reference.

    In the meantime, try rebooting your Roku Device. Navigate to your Home Screen, then go to  Settings > System > Power (if you don't see the Power Submenu, skip to System Restart).

    Please keep us posted.

    Warm regards,
    Emman