Roku Voice Remote Pro won't charge

Turn off the microphone switch on the side of the remote and it will go to full charge. Solution worked on non-replaceable battery USB rechargeable Roku voice remote.

I can be charging my remote for days with a flashing green light, but the minute it connects to the TV it says that the power level is below 10%.  It's relatively new, so will you fix or replace?  I suspect not.  Is the remote something I can purchase?  If so ... where?  

I got this remote in February and now it won't charge, the light doesn't come on

Last week the charging port on voice remote pro would not hold the charging cable. I would have to hold it in for it to charge and if I moved any, it would stop charging. I tried every cable I have and none would work. Finally found one that will stay in as long as it is laying down, but now it stops at 40%, and the green light is still blinking. If I take it on the charger it goes to 37% immediately. My serial # is YJ0059768836. Please help!

Well, it's been a few months, I posted in Jan 2023 and March of 2023 about the Voice Remote Pro not charging. I was NEVER contacted by any support person as promised, several times. I left my remote plugged in for a solid 3 wks and "suddenly", it charged to 100% and I havent experienced any problems since...until recently. 

Again, I havent had to charge this remote since MARCH 2023 and this week, I get a Remote level Low warning but it showed at 45%. I plugged it in, several times and it will not charge passed 45%. I really think that Roku's auto-updates are causing this issue. My system was updated the last time in May 9, 2023. I've had the Voice Remote plugged in for 2 solid days now. When I turned the Roku on about 30 min ago, the remote level showed 45% and charging. Now, the remote level shows 38%, still plugged in, still chsrging and sitting idle!

Yes, I've done all the rebooting and re-pairing, different cables, etc, "troubleshooting" steps, which are a complete waste of time, but I did them anyway. I've posted all my serial numbers in prior posts. 

Would some PLEASE contact me? This is ridiculous seeing page after page after page of people experiencing the exact same issue with the Voice Remote Pro.  Either that, or send an update patch like was apparently done before. I really dont want a "corded" remote. 

We have three remotes that will not charge. One will sometimes, but I cannot figure out the magic sequence of motions that enables that one to charge sometimes, and it’s by no means reliable. 

They all pair when plugged in, the green lights operate properly. I’ve done all the suggestions outlined in these pages but not real fix. 

It’s a damnable shame seeing the crowd of people who have the same problem and it’s hard to imagine an issue this common has yet to be solved. We love using Roku, but these remotes are sucking out the joy. 

Hi Zeezee81,

Thanks for your post!

Please be aware that we have passed this along to our Support team. And please keep an eye on your email, as they'll reach you from there.

Let us know if there's anything else we can look into further. Thanks!

Regards,

Rey

Hi KD4MNI,

Thanks for keeping us posted!

We regret to hear about these remote issues going on, and we'd love to help you out.

Could you please provide us with the device serial number that is paired with your remote?

We'll be waiting for your response.

Thanks,

Rey

I was being so frustrated because nothing seemed to work to charge my remote. I tried everything that I had read here and other places. Nothing worked. Then I tried a brand new cable that fit very snugly into the remote. To my amazement it charged and has been keeping the charge for about a week or two. Not sure how this could be a universal cure but it seems to have worked for me. I hope this can help someone.

roku voice remote will not charge. what more can anyone tell you? Junk?