Forum Discussion

yesmcat's avatar
yesmcat
Reel Rookie
2 years ago
Solved

Roku Voice Remote Not Charging

Our Roku Voice remote worked brilliantly for a while, but now will not charge above 8 - 10%, and quickly loses its charge after that. We had the same issue with our last Roku Voice remote so bought t...
  • makaiguy's avatar
    2 years ago

    yesmcat-

    I see many complaints of Voice Remote Pros that lose their ability to take a charge, but I have two of them, one for well over 2 years, and have noticed no loss of charge holding capacity or ability to charge. I don't know if I just happened to have gotten lucky and received good ones, or if my usage pattern has something to do with it.

    Many (most? all?) rechargeable batteries deteriorate if repeatedly allowed to overcharge. Both my Samsung phone and Lenovo tablet even have optional features that will cut off charging before the battery reaches full charge to prevent or limit this deterioration.  (I've suggested to Roku that they add this capability to their Voice Remote Pros, but the suggestion seems to have dropped into a black hole.)

    From day one I've always made it a point to disconnect my Voice Remote Pros from the charger when they reach full charge, or slightly before. I especially try to avoid letting them charge unattended overnight. The charger I use outputs 2 amps and the remotes charges fairly quickly. You can check the charge level via "Settings > Remotes & devices > Remotes > Voice Remote Pro > About" on your Roku. If I don't want to exit what I am watching just to check the charge level while charging, I just unplug from the charge cord and observe the popup that usually (not always) appears on the upper right corner of the screen.