Forum Discussion

fikri's avatar
fikri
Reel Rookie
2 years ago

Roku voice remote blinking green and battery icon popping up on tv constantly

Roku voice remote blinking green and battery icon popping up on tv every 10-15 seconds. I reset remote, restarted TV, repaired remote countless times, charged batteries etc. but nothing worked. Icon still popping up with remote control battery full icon and remote still blinking.

remotes

4 Replies

  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    Hi fikri,

    A warm welcome here in the Roku Community!

    We appreciate you sharing your experience about this remote behavior, and we appreciate the troubleshooting effort. We're happy to help and see how we can isolate this case.

    Tell us more...

    • When did you start seeing this?
    • Is this a Roku TV or a Roku device connected to an HDMI cable on your TV?
    • How long have you been using this remote?

    Please keep us posted!

    Thanks,
    Rey

    • fikri's avatar
      fikri
      Reel Rookie
      2 years ago

      Hi, thanks for your response on the issue. I have been using the remote for 6-7 months and got the issue around a week ago. My TV is TLC Roku TV. I do not have any external device or cable. So it is built in.

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator
        2 years ago

        Thanks for the response, fikri

        We acknowledge the issue you've encountered with your Roku remote, and we'll be assisting you further. Kindly check your inbox at the top right corner with the "mail" icon since we've sent you a private message here in the Roku Community.

        We hope to hear back from you.

        All the best,
        Kash