Roku update 12.5 broke the Plex app
My Roku updated today and it’s now very slow. Plex is almost unusable even streaming from our local server. Has anyone else seen this issue?
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I'm having the same issue as you.
This issue is mentioned in another thread https://community.roku.com/t5/Features-settings-updates/Roku-update-12-5-broke-the-Plex-app/m-p/906935#M39201 and is being looked into by the Plex developers. https://forums.plex.tv/t/roku-premier-very-slow/853846/20
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Seems to only be affecting devices that have updated to OS 12.5.
Yes, my Roku was updated and the I had to update plex app. Right now plex app on Roku is sluggish and unstable.
In one of the recent replies to the Plex forum link I posted, a Plex employee stated that Roku would be releasing a build update in the next week or so to help address this issue. (messages 35/43 and 40/43).
https://forums.plex.tv/t/roku-premier-very-slow/853846/40
The Plex Employee stated they were able to confirm that the build update does resolve the issue.
Thats great but all the changes programmers are making to better their products are rendering the application unstable and now dead in the water.
One of my Roku ultras is having a similar problem and I have Stick with minimal issues and the app on my LG Oled is fine
Hi Community users.
Thanks for flagging this to us.
We're sorry to hear about the experience you had with the Plex channel running slow and lagging. We'd like to know more details about this. Would you be so kind as to provide the following information?
- Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
We look forward to hearing back from you.
All the best,
KashHello,
The Plex app on my TCL Roku TV has become extremely slow since the update.
TCL model: 65S533-CA
Hardware ID: A116X
Software version: 12.5.0 – build 4165.88
Device ID: S05HY08UA1NJ
Yep, me too, discovered yesterday, unusable. Hoping for fix very quickly.
I've also had this issue. I just did a system restart on my TV and as of right now, the Plex menu isn't lagging.
Same here. Plex crashes on my Roku TV from my local network at the start or end of many Plex shows as well as other Plex use. This is a recent issue. The whole TV is also much slower.
Same here, started mid October, temporary fix is to turn off MPEG2 in the Plex settings. Not ideal, but it is a workaround.
Unfortunately, turing MPEG2 off kills closed captions for me.
