UPDATE!!! 4/26/2022 10PM EDT
I just updated to BUILD 4184-11
And my external USB HDD is now working in Roku Media Player.
They've resolved it!
Update your firmware!
I posted a very similar issue to this Support over two weeks ago. It is title "Roku 3 no longer recognizes Seagate external USB". Unfortunately I do not know how to send you a link to this in a reply.
I found your post, thanks for letting me know. Can I assume there's been no resolution or even reaction from Roku about this?
It seems clear that NTFS is broken, though the error message when the connection attempt is made still lists it as one of the acceptable file systems. I would love to know if they intend to fix the technical problem (or correct the error message).
Thanks again...we live in hope.
Other than a person asking me for more information over a week ago, I have seen no progress on this matter.
