im_dneece6
6 years agoVisitor
Roku Ultra won't connect via Wired connection
I've seen other threads on this topic but they're all locked and I can't ask questions or follow-up. I just got a Roku Ultra player and I'm trying to get the best experience I can so I'm trying to us...
- 6 years ago
Thanks for letting us know what you are seeing.
We recommend rebooting both your router and your Roku device. We would also recommend trying another ethernet cable.
The error code you mentioned is detailed in our Support resources here: What should I do if I cannot connect to my home network or the internet?
Please keep us posted!
Thanks,
Danny