Roku Ultra volume goes up and down by itself
For Christmas, we bought a 60" Samsung 4KHD TV and a Polk Soundbar and replaced our old Roku Express with a new Roku Ultra. We prefer the interface of the Roku as well as some of the other options of...
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Hello TommyS
Thanks for reaching out here in Community.
Please be aware that this matter is still being investigated. We'll make sure to update this Community thread as soon as more information becomes available.
Thank you for your patience and understanding.
Best regards,
Karla
We have only had the Roku streaming stick 4k for about a month and this problem came up a couple of days ago. I think it has something to do with the voice activated feature. My wife accidentally hit that button and the next time we turned on the Roku the volume was at 100. It caused me to have a hearing incident which raised my already bad tinnitus to rage for hours. Not fun. It's really frustrating that Roku doesn't take this seriously. We may have to abandoned Roku all together. Do you by chance know of another streaming service like Roku?
Thank you for that.
There's always an Amazon Fire Stick which is what my younger daughter and her husband use. They're happy with that.
