Forum Discussion

fookoo's avatar
fookoo
Reel Rookie
5 months ago

Roku Ultra stopped working

Both of my roku remotes wouldn't work even though the boxes were wirelessly connected via an Eero router.  It turned out that shutting the power off and on to my house caused both roku remotes to unpair from their boxes.  So in a last ditch effort I repaired both Roku Ultra boxes.  And it worked.

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, fookoo 

    Welcome to the Roku Community.

    Thank you for sharing your concern and the workaround you discovered that resolved the issue.

    This information will assist other users in the Roku Community who are facing similar challenges in finding a solution.

    Your input is valuable to us, and I appreciate your contribution to the Community.

    Happy Streaming! ğŸ’œ

    The Roku Community Team.