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Spaigo9's avatar
Spaigo9
Newbie
3 years ago

Roku ultra remote will not charge

My Roku ultra remote will not charge. When I plug it into the charger that came with it, the light flashes green & the tv shows the remote is charging but never goes higher than 0%

3 Replies

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  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    3 years ago

    Spaigo9-

    I can see a couple of possibilities here.  Either the remote really is not charging, or the reporting of its charge level is not working.

    Does the remote actually control the Roku when it says there is 0% charge?

    Does restarting the Roku make any difference?

    Does re-pairing the remote make any difference?

    • Spaigo9's avatar
      Spaigo9
      Newbie
      3 years ago

      The remote does work but dies pretty quickly after. I will try the other two recommendations. Thanks for the response 

      • makaiguy's avatar
        makaiguy
        Community Streaming Expert
        3 years ago

        If it only works a short time then dies, that sounds like it's really not charging.