Forum Discussion

lisac81's avatar
lisac81
Newbie
2 months ago

Roku Ultra remote volume not working

The volume controls on my Roku Ultra periodically stop working. I've only had this remote for 3 months, had to replace the last one because of volume issues thinking it was a bad remote but now again same thing! I've done all the updates and troubleshooting and reconnecting. Im not the only one who has this issue it's been going on for years and needs fixed!  

remotes

1 Reply

  • RokuRhea-V's avatar
    RokuRhea-V
    Community Moderator
    9 days ago

    Hey lisac81,

    Thanks for flagging this issue! 
    I understand you're experiencing difficulties with the volume control on your Roku remote. You can try these steps:

    1. Press Home on your Roku voice remote
    2. Scroll and select Settings
    3. Select Remotes & devices
    4. Select Remote
    5. Choose your voice remote from the list and select Set up remote for TV control.
    6. Follow the on-screen prompts to complete the process.

    For more information, you may click this link.

    I hope this helps!

    Roku Community Team