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Dooley33's avatar
Dooley33
Reel Rookie
12 months ago
Solved

Roku Ultra not staying connected

I have to reconnect Roku ultra every time I turn my tv back on.  I have to hit the ok button on the remote to make the home screen to come on.
  • elizabeth2weeds's avatar
    12 months ago

    Here's what you can do:

    1. Restart Everything: Turn off your Roku, router, and modem. Wait a minute, then power them back on in the order: modem, router, Roku. This can clear temporary issues.
    2. Check Network Settings: Go to Settings > Network on your Roku and confirm you're connected to the right Wi-Fi network with the correct password you can check here.
    3. Improve Wi-Fi Signal: If distance is an issue, consider using a Wi-Fi extender to boost the signal strength near your Roku.
    4. Update Roku Software: Outdated software can cause connection problems. Go to Settings > System > System update to check for updates.
    5. Reset Roku (Last Resort): If nothing works, try a factory reset. This will erase all your data and settings, so be sure to have your Wi-Fi credentials handy. Go to Settings > System > Advanced system settings > Factory reset. Check pixel Growth