Forum Discussion
When we plugged in the Roku the issue started.
Network is the same, roku & tv are updated.
The issue only appears when we use the roku. When we switch to use the Netflix app thru the Tv app it happens again, but when we go to the home screen on the tv the roku dominates the output, we didnt select the HDMI or roku & it switchs to the roku. So the roku has been unplugged for a week now & no issues. Playing on the gaming console using the hdmi connect it works just fine. It only happens when the roku is plugged in. It stays on even though it is not in use or selected.
Thanks for the response, Fardos!
To cover all bases, review this troubleshooting article here and try anything listed there that may help.
Let us know:
- What did you try, and what didn't work (e.g., turning CEC off and back on again or restarting all devices)?
- Make and model of your TV and sound bar.
- Roku Device ID (found under Home > Settings > System > About).
We look forward to your response.
All the best,
Chel