Hi there, I have a Roku Ultra 4K Media Streamer with Remote & Headphones and the light on the device never seems to turn off. I have performed a software update, have turned on bandwidth saver and always hit the home key before turning off the remote to ensure I am exiting an application (ie: NF or YT). Any fixes?
Hi baka2k23,
Congrats on your first post in the Roku Community!
We can certainly understand your concern that you want to turn off your Roku device, is that correct? We will do our best to assist you with your inquiry.
Please be advised that Roku streaming players are low-power devices designed to remain on and always connected to the internet. There is no “power button” to press on or off.
For full information on this, you can take a look at this link: Can I power my Roku® streaming player on or off? | Official Roku Support Canada
If you have any other questions or concerns, please let us know.
Best regards,
Mary
Thanks Mary. I was referring to the light on the front of the box. The light initially goes off and stays off for a few seconds or minutes and then just turns back on on its own. Is there a way for the light to remain off rather than turn back on on its own?
Hi baka2k23,
Thanks for the follow-up question.
To answer your concerns, Some Roku Streaming models will remain turned on which means the light of the Roku device will also stay on. However, if your Roku device has an auto power savings feature that allows the player to automatically save power under certain conditions.
You can use the following steps to disable auto power savings.
Please let us know if there's anything else we can help you with.
Best regards,
Mary
