Forum Discussion

judyneric's avatar
judyneric
Channel Surfer
2 years ago

Roku Ultra (4640X) stuck on Roku Bouncing LOGO

Count me in with another 4640X that stopped working very recently, and just has the dancing ROKU letters. The letters bounce for 27 or 28 seconds, then the device tries to reboot, repeat ad nauseum...
elucidator's avatar
elucidator
Reel Rookie
2 years ago

I got mine to finally fix itself by unplugging, holding the reset button down for like 30 seconds to discharge any residual power, and then -while holding the reset button still- plugging it back in and finally releasing the button after 10 seconds. It went into factory reset after that.

This was not the first time I tried this so just keep at it and maybe it'll work for you too!

sirzirro's avatar
sirzirro
Newbie
12 months ago

Worked!

You did good. Thank you for your input.