I have the same 4640x Roku as the other posters and it is also stuck in a boot loop. I tried the suggestions you previously outlined. Updating, factory resetting, unplugging for 10 seconds, trying different HDMI ports or TV's... Nothing is working.
I got mine to finally fix itself by unplugging, holding the reset button down for like 30 seconds to discharge any residual power, and then -while holding the reset button still- plugging it back in and finally releasing the button after 10 seconds. It went into factory reset after that.
This was not the first time I tried this so just keep at it and maybe it'll work for you too!
elucidator This is the way!
I did all of the other things with resets and finally the fix was the discharging of the power. I noticed during this process that my HDMI cable if wiggled just right would drop the connection. Possibly a short in the unit or something. I work with computers a lot and have saved many laptops and desktops doing this same discharging of power.
elucidator Were you able to successfully factory reset and resume normal operation? Or did your 4640X return to the Recovery Mode page after initiating a factory reset and reboot? A few users are holding out hope while quoting your post.
I ask because your post does not state a factory reset resumed normal operation for you; only that you got to the factory reset option.
Those of us with the affected 4640X players are able to access the recovery mode features (factory reset). However trying all options on the Recovery Mode screen (update, reboot, and factory reset) does not correct our issue. We're stuck.
Please clarify your Ultra series is a 4640X (bottom right corner of the recovery mode screen). If you have the affected 4640X series Ultra, were you able to recover use of the player?
Thank you.
Cheers!
I got my 4640X working by using elucidator method (slightly different; held reset button on bottom of Roku and did not let go, plugged power into Roku, kept holding reset button, the bouncing ROKU letters appeared while still holding reset, and when the letters appeared I continued to hold the reset button for another 20 seconds or so, before releasing it) .
Never saw the recovery screen. Device started running. and I think this was the flow: the device behaved as if it was new, had to set up internet connection (wired or wireless), it automatically downloaded and installed an update, I entered my account info (email addr), it downloaded all of my channels that are under that Roku account.
It's working fine so far.
I'm in the same boat.
Went to watch TV and was on the recovery screen (4640x). tried factory reset and now stuck in a boot loop with the bouncing logo.
Using the reset button in a variety of ways as described in the posts above seems to do nothing as I continue to be in a boot loop with the bouncing logo screen.
Worked!
You did good. Thank you for your input.
