Forum Discussion

judyneric's avatar
judyneric
Channel Surfer
9 months ago

Roku Ultra (4640X) stuck on Roku Bouncing LOGO

Count me in with another 4640X that stopped working very recently, and just has the dancing ROKU letters. The letters bounce for 27 or 28 seconds, then the device tries to reboot, repeat ad nauseum...
Blockbuster's avatar
Blockbuster
Reel Rookie
9 months ago

Issue started a few days ago.  Have tried the following:

-Tried another power supply from another roku

-new hdmi cable

-unplugged for hours and plugged back in. 

Remains stuck in a boot loop where it cant access any menus, just dancing roku symbol for around 10 seconds then reboots-- and repeats the same process.