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jon643's avatar
jon643
Reel Rookie
3 years ago

Roku Ultra - can't establish a wired connection

I have an ethernet jack in the wall by my TV.  It is connected to the utility closet that has a NetGear Nighthawk Gigabit router.  When I connect the Roku Ultra to the jack, Roku Ultra doesn't recognize any sort of Ethernet connection.  There are not even any blinking lights in the ethernet port.  (If I put a 10/100 switch between the jack and the roku, the lights start blinking but it can't negotiate a connection.)

Is getting the Ultra to work with a gigabit router in general or NetGear Nighthawk in particular a known issue?

tv & player wifi

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  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    3 years ago

    I can't give a direct answer.   But the Roku has only a 10/100 Ethernet connection built in.  These were designed primarily for net streaming and this is more than adequate for the bandwidth required for receiving even 4K signals.

    I would assume the router should be backwards compatible for connecting to 10/100 devices, as there of gazillions of old 10/100 devices in use, but it wouldn't hurt to see if there is some router control that must be set to enable this.

     

    • jon643's avatar
      jon643
      Reel Rookie
      3 years ago

      One of my friends was wondering if it make matter if the cable is crossover or straight.  Do you think that could be an issue?  When I plug the ethernet cable in from the jack, no lights whatsoever (unless I run in through a 10/100 switch first).