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Rwfelto's avatar
Rwfelto
Reel Rookie
4 years ago

Roku tv won't connect to mobile hotspot

I've been using my tv with my mobile hotspot since I set it up. It worked fine 2 days ago. Tried to watch it yesterday and it isn't connecting to my hotspot. I haven't changed anything on either my mobile device not the unit. Trying to search for wireless networks and it just keeps searching. Rebooted my mobile and tried again to no avail. What gives?

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  • Same issue here,so it is not just me. This started on or about February 5th. 

    • Rwfelto's avatar
      Rwfelto
      Reel Rookie

      It was the same time frame for me, give or take a day. It's the only way that I can stream since I don't have internet at home. Does anyone know of a reset procedure, or is this something that I have to take up with the manufacturer?

  • Same thing, but it won’t even recognize my hotspot. It brings up for five other options that are password-protected.

    • renojim's avatar
      renojim
      Community Streaming Expert

      MikeyBoyB, what's the model number of your Roku device displayed under Settings->System->About?  Some Roku devices only see 2.4GHz channels (1 to 11).  Try setting up your hotspot for one of those channels.

      Edit:  I just realized this is the "Roku TV' section, so while the above is still something to try, all Roku TVs as far as I know support 5GHz Wi-Fi, but not all channels.  If you really have a Roku TV and if you're using 5GHz, try a channel below 50 or above 150.