Roku tv will not respond. Remote goes to this screen everytime I click something.

roku tv is stuck on this screen. Remote won’t respond, only the home button allows me to navigate. Every time I click a button on my remote, it leads to this screen. Something is not working and I have no idea how to fix this. I have reset the tv, unplugged, tried everything to reset the remote. I can’t even get to settings to do a system reset Contemplating never buying a ROKU tv again!! Any help would be appreciated in this manner.