Forum Discussion

DonDiva's avatar
DonDiva
Newbie
11 days ago

Roku TV went to a black screen & came on black with sound

My 70 inch Tv keeps going black after turning on sometimes, coming on black with sound only. I’ve tried all the reboots/resets, idk what else to do!!

Roku TV

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    10 days ago

    Hi, DonDiva​ 

    Welcome!

    Thanks for reaching out about an issue with your 70" TV. I'd like to gather additional information to help you further.

    Share with us the details below:

    • Are you having an issue with a Roku TV? If so, what specific brand is it?
    • When did you first experience the issue?
    • How are you powering the TV? Is it through a power strip or directly to the wall outlet?


    Keep us posted!

    Thanks,

    Roku Community Team