Forum Discussion

matrevino72's avatar
matrevino72
Binge Watcher
5 years ago
Solved

Roku TV Volume increase or decrease by multiples of 3 only

I have  TCL 43" when I use the Roku remote or even my sound bar remote to either increase or lower the volume it will only do so by jumping 3 levels, like if my volume is at 10 and I press up to incr...
  • dbakke's avatar
    dbakke
    4 years ago

    Updated ROKU Software. Issues corrected. I use RF.

kilo_victor's avatar
kilo_victor
Newbie
4 years ago

Same issue here.  I just bought a 55' TCL Roku tv and TCL soundbar.  Volume increases/decreases by 3 using either the Roku remote or the soundbar remote.  

Mearl's avatar
Mearl
Newbie
4 years ago

I also just bought a 55" and a TCL Alto 6.

Exact same problem. 

  • DiggerWasp's avatar
    DiggerWasp
    Newbie
    4 years ago

    Same issue here. TCL 55S425 with Alto 6+ connected over HDMI Arc. It works, but the volume increases by 3 or 4 with each press of the volume up button on either the TV remote or the sound bar remote. 

    This is obviously a bug—we aren’t all dealing with defective units, and a previous commenter said TCL sent a replacement and it had the same issue.

    TCL should make this right with either a firmware update that fixes the issue or some kind of offer to upgrade users to a sound bar that functions properly. The whole point of buying this sound bar was the promise of simple and seamless integration with my TCL TV.