Forum Discussion

Johnbourbeau's avatar
Johnbourbeau
Newbie
26 days ago

Roku TV USB port not working

I bought 2 Roku TVs for my bussiness and for 4 months they looped the usb no problem but now they shut off and I have to keep starting them. What is the issue 

roku player

2 Replies

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert
    25 days ago

    Johnbourbeau​ 

    If using the Roku Media Player (RMP) to play the video, verify that you still have "Repeat All" turned to 'On' under the Video Options Menu.

    Go to the video you want to play and press OK. (when you see the Play option, press the asterisk * button on your Roku remote to toggle Video Options Menu overlay).  You should see Shuffle, Repeat All, Playlist Mode).

  • RokuSuzetteL's avatar
    RokuSuzetteL
    Community Moderator
    25 days ago

    Hey, Johnbourbeau 

    Thanks for reaching out!

    I understand you're experiencing problems with your USB port disconnecting your device. Could you please provide more details about the issue?

    • Are you referring to the USB port on your Roku TV, or do you have a USB device plugged into the Roku TV's port?
    • If you have a USB plugged into Roku TV's port, have you tried plugging the USB into a different port?
    • What troubleshooting steps have you taken so far?
    • Please send us a photo or a video so we can take a closer look at it.

    Keep me posted!

    ROku Community Team