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329622's avatar
329622
Newbie
2 years ago
Solved

Roku TV Turning off Internet?

I have 2 Insignia ROKU TV's in my travel trailer. The trailer never moves from where it is parked. Both of the TV's will not stay connected to the internet if they are not in use. Is this normal? I also have 3 ROKU TV's in my house and I do not have this issue. Please advise. Thank you

tv & player wifi
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi 329622,

    Welcome to the Roku Community!

    We understand that you need assistance with your Roku TV not maintaining a connection to the internet. For us to better understand the issue, could you please tell us what kind of network you are trying to connect to? Is it directly through a router or a wireless extender? Also, what troubleshooting steps have you taken to resolve the issue?

    With more detailed information, we'll be able to assist further.

    All the best,
    Kash

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  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi 329622,

    Welcome to the Roku Community!

    We understand that you need assistance with your Roku TV not maintaining a connection to the internet. For us to better understand the issue, could you please tell us what kind of network you are trying to connect to? Is it directly through a router or a wireless extender? Also, what troubleshooting steps have you taken to resolve the issue?

    With more detailed information, we'll be able to assist further.

    All the best,
    Kash

    • RokuArjiemar's avatar
      RokuArjiemar
      Retired Moderator
      8 months ago

      Hi Community Users,

      We are locking this thread because the information may need to be updated.

      If you are still experiencing issues related to the original topic, here are a few steps you can take:

      1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.

      2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one! We are here to help.

      Thank you,
      The Roku Community Team