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shankar083's avatar
shankar083
Reel Rookie
2 years ago

Roku TV stuck on black screen please help.

My mom bought a 70" Roku TV after the last one broke. I changed the brightness to "brighter" and the screen flicked off. I've gone through all the tricks online to reset the TV and sometimes it works but now what ever I try to do doesn't work. I'll get a quick flicker of the screen, but that's it. The rest of the TV works fine, it still makes sounds navigating through the menu. Anything else I can do other than a complete reset? I really don't want to take it back to the store to get it repaired. My mom is already angry about me "ing up her TV.

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  • RokuAnjelie's avatar
    RokuAnjelie
    Community Moderator

    Hi shankar083,

    A warm welcome here in the Roku community! 

    Thank you for bringing this to our attention. No worries; we're here to help!

    Did you already try to change the brightness setting on your TV? Also, please provide us with a video clip or picture of the issue you see to investigate further.

    Please keep us posted.

    Thanks,

    Anjelie