Forum Discussion

robeconrad's avatar
4 months ago

Roku TV SOUND SETTINGS have dissapeared

When I hit *

And go to sound settings, it just shows an option called "Night" and no other settings are available.

I used to have a whole list of things I could adjust like bass, and sound mode and things related to my soundbar. Now, I have no options besides

"Night"

"Reset sound settings"

I've pressed both of those and it appears both options are broken and it does absolutely nothing. 

4 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi robeconrad,

    Welcome to the Roku Community!

    We acknowledge your concern about the Roku TV sound settings disappearing. We're happy to investigate further.

    Can you please provide the following information below?

    • When did you first notice the concern?
    • Could you share a photo with us?

    We look forward to hearing from you soon.

    Regards,
    The Roku Community Team

    • Batittle's avatar
      Batittle
      Newbie

      Mine is doing the same thing. It has been since the new update came out. I have done all of the troubleshooting and still no luck. 

      • Tivoburkee's avatar
        Tivoburkee
        Community Streaming Expert

        Try changing the audio settings while playing a show or movie.