Forum Discussion

CFresh0721's avatar
CFresh0721
Newbie
3 years ago
Solved

Roku TV shows and movies appearing red and dark

I have a brand new Roku TV, only used a couple months. All of a sudden the Netflix app closes shortly after starting. Now, every show abs movie I select the picture is dark red and I can barely see the content. I’ve deleted and readied Netflix, reset the picture settings even though I haven’t changed them, turned it in and off and nothing is helping. 

  • CFresh0721's avatar
    CFresh0721
    3 years ago

    Update, I found a response to a similar issue with steps to clear the cache and it fixed the screen problem! 

3 Replies

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  • CFresh0721's avatar
    CFresh0721
    Newbie
    3 years ago

    Update, I found a response to a similar issue with steps to clear the cache and it fixed the screen problem! 

    • RokuKarla's avatar
      RokuKarla
      Retired Moderator
      3 years ago

      Hi @CFresh0721

      Thanks for the update. We appreciate you sharing with us how to troubleshoot the issue. We're glad to know it's working now. Happy Streaming!


      Regards,
      Karla

  • 0lkalil0's avatar
    0lkalil0
    Newbie
    2 years ago

    When I go to watch any movie it plays in red. I've reset the picture settings and nothing is working. This tv is only 4 months old at the most. I just bought it. Can anyone help me out please I dont have $500 to buy a another one. Please help