Forum Discussion

KThomason86's avatar
KThomason86
Reel Rookie
6 months ago

Roku TV screen falls out

I wake up to a crash of my TV screen falling out. Never had tv been so expensive. These new tv don’t even last 5 years. 

2 Replies

  • RokuRhea-V's avatar
    RokuRhea-V
    Community Moderator

    Hey KThomason86 

    Thanks for reaching out!

     Your Roku TV has been crashing. Could you please tell me more about it?

    1. What troubleshooting steps have you tried so far?
    2. What is the brand of your Roku TV?
    3. What exactly happens with the Roku TV screen? Does it switch to a black screen? A video or photo may help us better understand the issue.
    4. Have you experienced this problem before, or is it your first time encountering the problem? 

    Looking forward to your response. 

    Thanks,
    Roku Community Team

    • KThomason86's avatar
      KThomason86
      Reel Rookie

      The screen to the television fell out on the floor and busted $900 product cheaply made now.