Forum Discussion

enidgh's avatar
enidgh
Newbie
2 years ago

Roku TV says Temp Check help

Device

don.t know

first time. 

don’t know any steps to do

Your device is overheating 

for help go to Roku.com/

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator
    2 years ago

    Hi enidgh,

    Welcome to the Roku Community!

    I'd be delighted to take a closer look to see how we can assist you in getting up and running. A few questions here to better understand what you're experiencing:

    1. Does the issue only occur on a specific channel or all channels on your Roku device?
    2. How long has the issue been occurring?
    3. What specific troubleshooting steps have you taken so far to try to resolve the issue?
    4. What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing?

    With more information, we will be able to assist you further.

    All the best,

    Chel

    • Colleen4's avatar
      Colleen4
      Newbie
      2 years ago

      First time this issue has happened.  Says to go to Roku.com/tempcheck.  no such url.

      Watching HULU movie

      Turned off TV

      • RokuAnjelie's avatar
        RokuAnjelie
        Community Moderator
        2 years ago

        Hi Colleen4,

        Thanks for the post regarding the issue you are experiencing.

        What have you done so far? Did you follow the steps provided by RokuJechealR?

        Please keep us posted! 

        Thanks,

        Anjelie