Forum Discussion

317paul's avatar
317paul
Newbie
2 years ago

Roku TV Remote Not Pairing

I haven’t found a solution in pairing a new Express with tv. Using new cables that were provided. USB in working wall outlet. HDMI is simple since there is only one HDMI port on TV. Have tv remote set to HDMI for source. The message I get when turning on TV is it shows I’m connected to HDMI but I get a no data message. The ROKU device continues to blink with or without the tv on. I have no other devices attached to the TV. 

1 Reply

  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator
    2 years ago

    Hi 317paul,

    Greetings from the Roku Community!

    We're glad to assist you with setting up your Roku Express. Kindly check out this support article on how to set up your Roku Express and ensure to follow the troubleshooting steps listed.

    Let us know how it goes, and we'll be glad to further assist you.

    Kind regards,

    Eunice