Solved
Roku TV not showing on my account
How do I connect my Roku Tv older version to my Roku Account? My TV is not opening basic apps easily or disconnecting often on apps
Hi JT11424,
Welcome! We appreciate your inquiry.
To ensure that you're linking the correct Roku account, kindly check the email address connected to your Roku device. To do so, follow the steps below:
- Go to Settings
- Click on System
- Select the 'About' option
If the linked email address does not match your Roku account, perform a factory reset and reactivate your Roku. For instructions, you can refer to this support article on how to system restart or factory reset your Roku streaming device.
Hope this helps!
All the best,
Janadee
