Forum Discussion

JD_Newk's avatar
JD_Newk
Reel Rookie
2 years ago
Solved

Roku TV not showing antennae channels in live TV

Hello, Antennae channels are no longer showing on live TV UNLESS I select do not show streaming channels in settings.  When I check the box to not show streaming channels, all the antennae channels ...
  • CarleenF's avatar
    CarleenF
    2 years ago

    WORKAROUND FOUND!

    It's still wrong today, even tried yet another channel scan. No new software to download, either.

    I tried another suggestion and disconnected my router.  Tada! All my Cable channels now appear in the guide! To finish the test, I plugged my router back in, checked the guide and they were all still there. I unhid streaming channels, and Cable channels disappeared again. Hid streaming channels and Cable ones did NOT reappear. Time to unplug the router again. Good luck, all!

  • RokuJohnB's avatar
    RokuJohnB
    2 years ago

    Hi laura15,

    Thank you for posting here in the Roku Community!

    We understand you're having a problem with the antenna channels since they were not showing. We're happy to assist you further. Kindly try to perform a system restart on your Roku device to properly reboot your device's system by going to Settings > System > Power (if this is not an option, kindly skip the step)> System Restart. After doing so, please try to re-scan the local channels.

    Let us know how it works.

    Kind regards,                                                                                                                                        John

CarleenF's avatar
CarleenF
Reel Rookie
2 years ago

WORKAROUND FOUND!

It's still wrong today, even tried yet another channel scan. No new software to download, either.

I tried another suggestion and disconnected my router.  Tada! All my Cable channels now appear in the guide! To finish the test, I plugged my router back in, checked the guide and they were all still there. I unhid streaming channels, and Cable channels disappeared again. Hid streaming channels and Cable ones did NOT reappear. Time to unplug the router again. Good luck, all!

SOK's avatar
SOK
Reel Rookie
2 years ago

THISis your real solution to the problem until ROKU manages to actually fix the bug in their software!

By using the "search" function from the Home Screen, simply search for the name of a show that is coming up in the next on any over-the-air channel you've already scanned. ROKU knows you have that channel and asks if you want to "tune in early". Say yes & it takes you there. From there you can go into the guide where all the rest of your air channels are. You do need to do this every time you leave those air channels or turn off the tv but... that's still way better than rescanning!