Forum Discussion

MyreonBey86's avatar
3 years ago

Roku TV Home Screen keeps flashing off and on

Help!!!

3 Replies

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  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator

    Hi MyreonBey86,
    Thanks for posting in the Roku community!
    We understand that you are having an issue with your Roku TV home screen keeps flashing off and on. Can you please provide us with more specific information about the issue you are experiencing:

    • Please provide the Roku TV brand and model, serial number, device ID, and sofware OS/version so that we can take a look into it. These can be found in Settings > System > About.
    • What are the steps to reproduce the issue?
    • When did you start seeing the issue?
    • Does the issue happen every time you turn on the Roku TV?

    With more information, we will be able to assist you further.
    Please keep us posted!

    Warm regards,
    Chel

    • streamingstinks's avatar
      streamingstinks
      Newbie

      My Samsung TV audio and video flashes on for 2 seconds, then blank for 2 seconds. This is continuous on Roku but everything works fine on Spectrum source and Amazon Prime source.

       

      Model:             4800X Roku Ultra

      Serial #:           X01000M50V90

      Device ID:        S02A21A50V90

      Software Version:       12.0.0  Build 4184

      Enhanced Voice Remote