Forum Discussion

BOO7's avatar
BOO7
Reel Rookie
2 years ago
Solved

Roku Tv has to be unplugged from outlet and replugged back in to get it to work

Has been happening for several days now. Used to experience this with roku player. Much more of a pain now that it is the whole tv. Anyway to stop it?
  • RokuJechealR's avatar
    RokuJechealR
    2 years ago

    Thanks for the response, BOO7.

    In this case, we recommend restarting the system on your Roku TV to see if that helps resolve the problem.

    To restart, please navigate to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).

    If the issue persists, we suggest turning off auto power savings by navigating to Settings > System > Power > Auto Power savings > Uncheck the box next to After 20 minutes of no interaction.

    Feel free to keep us posted on how it goes, and we'll continue assisting you from there.

    All the best,
    Chel

BOO7's avatar
BOO7
Reel Rookie
2 years ago

43" Roku Select Series 4K TV.  Has been happening for about 1 week. No changes. No error message. Does not happen all the time. About once every 2 out of 3 days. I unplug the tv from the electrical wall outlet and plug it back in.

RokuJechealR's avatar
RokuJechealR
Retired Moderator
2 years ago

Thanks for the response, BOO7.

In this case, we recommend restarting the system on your Roku TV to see if that helps resolve the problem.

To restart, please navigate to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).

If the issue persists, we suggest turning off auto power savings by navigating to Settings > System > Power > Auto Power savings > Uncheck the box next to After 20 minutes of no interaction.

Feel free to keep us posted on how it goes, and we'll continue assisting you from there.

All the best,
Chel