Forum Discussion

dollyirohaaaaaa's avatar
dollyirohaaaaaa
Reel Rookie
6 months ago

Roku TV display off option disappeared

All I see when I press the asterisk button is sleep timer, tv brightness, sound mode, dolby dialog enhancement, DTS virtual:x, DTS trusurround:x, DTS dialog clarity, DTS volume leveling, reset standard sound settings, accessibility and language.

i pressed every button on that list and i donโ€™t see the picture off!!

4 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi dollyirohaaaaaa,

    Greetings from the Roku Community!

    We would like to gather more information and investigate further this concern that you have with the Roku TV.

    Is there a specific channel that this functionality has been removed from or is it no longer available on all channels? If this issue is only occurring on a specific channel, it's possible that the channel provider has removed this functionality. In this case, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel providers themselves.

    We look forward to hearing from you soon and gathering your details.

    Thanks,
    John

    • dollyirohaaaaaa's avatar
      dollyirohaaaaaa
      Reel Rookie

      seems like spotify removed this feature ๐Ÿ˜ž youtube and netflix still have the original settings!

      • dwynalda's avatar
        dwynalda
        Reel Rookie

        This feature disappeared in Youtube as well on my Roku TV.   I used to shut down the screen every night but listen to Youtube Music.  (there is no YouTube music app in Roku, I know, but I used to choose the music menu option in regular YouTube).   Now I can't shut off the screen which is quite annoying when trying to sleep to music!    Still no problem doing this in other music apps I have like Amazon music.  The entire options menu doesn't come up when I click *