Forum Discussion

Echacon07's avatar
Echacon07
Reel Rookie
2 months ago

Roku TV disconnects from WiFi daily

I'm having problems with my Roku TV, every day I have to manually add the Wi-Fi signal. This happens when I turn off the device the next day it tells me that there is no Wi-Fi connection and when I try again it says it cannot connect to the Internet with a red X.

5 Replies

  • Its highly probable the problem is channel congestion. I'd recommend you install WiFi Analyzer for Android or something similar if you use an iPhone. Once installed, open the app and take note of how many others are using the same channel/band, then log into the router, disable the 'auto' feature for channel selection and manually choose one that's less congested. If you use service provider modem/router the default settings such as auto select tend to create problems

    • Echacon07's avatar
      Echacon07
      Reel Rookie

      I'm the only one who has access to my home Wi-Fi. I can see how many people are connected and what devices I've used using the modem's IP address. I've verified that only my PC, phone, and TV are available. I don't think the problem is with the Wi-Fi reception, but with the TV device itself. I tried using my personal hotspot, but my Roku TV doesn't work.

      • RokuRhea-V's avatar
        RokuRhea-V
        Community Moderator

        Hey Echacon07,

        Thanks for bringing this connectivity issue up!
        Can you share some more info so we can take a closer look?

        1. What other troubleshooting steps have you tried so far?
        2. What error message/code are you getting after trying to connect to your network?
        3. Are there any changes to your network or network provider recently?

        I'll wait for your response!

        Roku Community Team