Roku TV and Bose QuietComfort 35
Until recently, my Roku TCL Model 55R617 and Bose QC 35 headphones connected to give me a great audio/visual experience in a noisy environment.
Now they no longer connect and headphones are not shown as a compatible audio devise. It appears I lost this in a software update.
In one Roku post I read that I must add a Roku soundbar or wireless speakers (which I have no use for) to connect with headphones.
How to fix? All I want are the capabilities that were available when I purchased the TV.
Hi, Bp123
Thanks for posting, and welcome to the Roku Community.
We appreciate you for sharing this information regarding the connection between your Roku TV and a wireless headphone, and we'd be more than glad to assist you in setting this up once more. For this issue, we recommend performing a series of troubleshooting steps to get you back on track in listening to the wireless headphones.
Use the steps below to pair your headphones:
- Press Home on your Roku remote
- Scroll and select Settings
- Select Remotes & devices
- Select Wireless headphones
- Select Add new wireless headphones
- Turn on your Bluetooth headphones and put them in pairing mode
- Wait while your Roku device scans for Bluetooth headphones. This can take up to 30 seconds.
- Select your Bluetooth headphones from the list of available devices
- Note: The Wireless headphones menu option will only appear on a compatible Roku device.
Connect Headphones
Use the following steps to connect your headphones in the Settings menu:
- Press Home
on your Roku remote
- Scroll and select Settings
- Select Remotes & devices
- Select Wireless headphones
- Select your headphones
- Select Connect
If you are already playing content and need to connect headphones, use these instructions instead:
- Press Star on the Roku remote
- Scroll and select Wireless headphones
- Select your headphones
- Select Connect
Once you've performed all the steps above, kindly check if you're successfully connected. Let us know on what you find out.
Best wishes,
Kash
