Forum Discussion
dnaylor5
2 years agoChannel Surfer
This issue has been happening to both of my Roku tvs for a while. This just happened again while I was using Netflix but the issue happens with a wide variety of apps I use regularly. This is definitely not a new problem but likely an issue that is rapidly expanding. Unfortunately a full reset and a uninstall/reinstall did not solve my issue. Here is a list of all the requested information.
TCL Model: 32S335
Model: 8122X - Roku TV
Serial number: YK000X203411 (NST220203411)
Software version: 12.5.0 • build 4176-48
GC version: 10.4.45
Timestamp: 2023-12-27T07:17:23Z
Tracker ID: 11-518-837