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nanniehead's avatar
nanniehead
Channel Surfer
2 years ago
Solved

Roku TV- Possible update issue since May/June 2024

For about a month or so, when I turn off my TV, the next day it's not connected to the internet.  I'm not a techy so I apologize if I'm not making sense.  My Roku TV is connected to Alexa's Roku skil...
  • nanniehead's avatar
    nanniehead
    2 years ago

    I know how annoying it is.  I wish I could help but doing a factory reset on my TV solved my problem.  I'm pretty sure my problem was the TV. Maybe yours might be the Echo? As much as I hate to suggest it, have you tried a reset on her?  I've done a couple resets on her that weren't full factory resets and weren't just unplugging her. (maybe unplugging her would help?)  But I don't remember exactly what you do.  It's like a long press.  Really long.  Past the first responses.  And then follow what she says.  Everything came back up on its own and the software issue she had was solved.  Sorry I don't know what generation Echo you have and I don't remember exactly what steps I took but maybe you can Google reset Echo for your version.  I'd also try resetting your Wi-Fi.  Recycle the router and reset the Wi-Fi on her, too.  I have really glitchy internet to the point where one device works and another doesn't and I recycle the router and all is good.  So both of those have helped me before.  These techy things get me so frustrated.  I wish you luck.