Forum Discussion

daveloftus's avatar
daveloftus
Newbie
6 months ago
Solved

Roku TV’s and Alexa not working properly

I have three Roku TV’s and they are all linked to Alexa. Worked perfectly for 2 years. Now the TV won’t respond to my Alexa commands. I restart the Roku TV’s and it works fine for about an hour. Then the Roku TV’s stop responding again. Restart the TV’s and it works again for about an hour. Then stops working again. Any suggestions?  

  • RokuJohnB's avatar
    RokuJohnB
    6 months ago

    Hi daveloftus,

    Greetings from the Roku Community!

    We understand you're having trouble with the Roku TV because the Alexa is not working properly. We're happy to help.

    For more information about how to use Amazon Alexa to control your Roku streaming device, we would recommend taking a look at our Support page here: Control your streaming devices with Alexa

    Please let us know if the issue is fixed or reply back to the thread for further assistance, we will
    be glad to help you.

    Best regards,
    John

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    6 months ago

    Hi daveloftus,

    Greetings from the Roku Community!

    We understand you're having trouble with the Roku TV because the Alexa is not working properly. We're happy to help.

    For more information about how to use Amazon Alexa to control your Roku streaming device, we would recommend taking a look at our Support page here: Control your streaming devices with Alexa

    Please let us know if the issue is fixed or reply back to the thread for further assistance, we will
    be glad to help you.

    Best regards,
    John