Forum Discussion
Hi Malaysia321,
Welcome.
Thank you for informing us about the issue with your Roku TCL TV, which cannot detect your Wi-Fi. Try connecting to a mobile hotspot and see if that helps.
If the issue still happens, can you share more info?
- Are you getting any error messages or codes?
- Have we made any recent changes to your modem or router?
Try giving that a shot and see if it fixes your problem. Please keep us in the loop!
Roku Community Team
I dont think you understand what im saying the tv doesn’t detect any wifi. I live in an apartment building i dont see any wifi at all when it should be a list its completely blank there are no error codes or anything its weird one day my wifi started going in and out on that tv then next day not a single wifi connection could be detected via wireless or wired. I dont see any wifi at all not mine not a hotspot not my neighbors nothing the list is completely blank
- renojim3 months agoCommunity Streaming Expert
Malaysia321, is the MAC address displayed under Settings->Network->About all zeros (or displays "Wi-Fi hardware missing" or something to that effect)?