Forum Discussion

MrP1's avatar
MrP1
Binge Watcher
11 months ago
Solved

Roku TCL TV Losing internet access/WiFi

Now not only does my tv freeze and restart, it will not keep an internet connection, I have tried everything, factory reset, modem reset, unplugging, history cleaning yadda yadda yadda ETC, all my other devices work just fine and modem is good! I have found multiple people with same issue per research but no answers that work!

tv & player wifi
  • RokuRhea-V's avatar
    RokuRhea-V
    4 months ago

    Hi fgdbjhdg89345

    Thank you for sharing this in the Roku Community! If you have any other questions, please create a new post here. Your inquiries are always welcome, and we look forward to assisting you!

    Happy Streaming 💜

    The Roku Community Team

  • dickless's avatar
    dickless
    Channel Surfer
    11 months ago

    Yeah me too !!! I am done with this BS. Roku knows whatever fatal error is in their software cannot be fixed.

    Just ask the people that were complaining about this since 2021 . and its still not fixed. Roku just doesn't want to start paying out refunds for the bogus product.

    • MrP1's avatar
      MrP1
      Binge Watcher
      11 months ago
      Spoiler
      Yeah I will never support anything from Roku and their trash products ever again and will do my best to spread the word!
  • fgdbjhdg89345's avatar
    fgdbjhdg89345
    Newbie
    4 months ago

    I was also having this problem but it got fixed automatically. Thanks to my cleaner son who cleaned it for me. lol!

    • RokuRhea-V's avatar
      RokuRhea-V
      Community Moderator
      4 months ago

      Hi fgdbjhdg89345

      Thank you for sharing this in the Roku Community! If you have any other questions, please create a new post here. Your inquiries are always welcome, and we look forward to assisting you!

      Happy Streaming 💜

      The Roku Community Team