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Lpanella's avatar
Lpanella
Newbie
3 years ago

Roku Streaming Stick+ wont control Power or Volume on my 32" Sharp Aquos TV

I am having a similar issue, trying to program the Roku remote to a sharp Aquos TV. I have followed all the prompts and cannot find a code to control the TV. Is there some work around or a way to manually enter a code for the sharp TV? It is hard for me to believe that it cannot control the name brand TV such a sharp but can control some crazy off-the-wall brand TV? 

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  • Hi Lpanella:

    My problem was that I had a soundbar connected to my Sharp TV, so my TV's volume was set to 0 and only my soundbar produced sounds.  That meant that I couldn't hear the tones that the Roku remote pairing process made. Those tones are not sent to the soundbar.

    If you have a soundbar, turn up the volume using your TV's remote (not your Roku remote) so you can hear the tones.

    • Lpanella's avatar
      Lpanella
      Newbie

      I can hear the tone’s fine, and it says click here if you don’t hear the tones, and I went through seven options and none of them work, it says, then to go to remote help atroku.com for further instructions, but I can’t seem to get any answers anywhere

      • Tivoburkee's avatar
        Tivoburkee
        Community Streaming Expert

        The Sharp Aquos in the past had problem with IR commands because of the blacklight feature of the tv interfered with IR reception.