Forum Discussion

Rumpole's avatar
Rumpole
Newbie
2 years ago

Roku Streaming Stick Loses Connection After Update

Ever since the last updates from Roku (3 days ago?) I continually lose my connection. I shut everything down, reboot and I'm back in the game. But after 20 mins or so, the same thing happens again. I...
tv & player wifi
RokuTakashi's avatar
RokuTakashi
Community Moderator
2 years ago

Hi Rumpole,

Greetings and welcome to the Roku Community.

Thanks for sharing this information with us, and we understand you're having network connection issues after the update. Have you tried connecting to an alternative network such as a mobile hotspot as start to see if you're able to maintain a connection?

Let us know what you find out, and we'll assist you further with this.

All the best,
Kash

  • RokuArjiemar's avatar
    RokuArjiemar
    Retired Moderator
    8 months ago

    Hi Community Users,

    We are locking this thread because the information may need to be updated.

    If you are still experiencing issues related to the original topic, here are a few steps you can take:

    1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.

    2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one! We are here to help.

    Thank you,
    The Roku Community Team