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Itsjake100's avatar
Itsjake100
Reel Rookie
7 months ago

Roku Streaming Stick+ keeps becoming unresponsive

Hi, my Roku Streaming Stick+ keeps becoming unresponsive. I cant do anything with the remote or the app, and sometimes it displays a message saying the advanced wireless receiver (The chunky power cord with the WiFi stuff in it) isn't connected. I keep having to unplug it and plug it back in. This morning just trying to look at my cameras I had to reboot it twice before I could get into the camera app

TV & Player Setup

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    6 months ago

    Hi Itsjake100,

    Thank you for posting here in the Roku Community!

    We're here to assist you with your concern about your Roku devices that are getting an error message "Missing Advanced Wireless Receiver." 

    To look closely into the issue, we would like to gather some information. Kindly provide us with the following details:

    • When did you start to experience the issue?
    • Did you receive the latest software update before this issue started?
    • Model of your Roku Streaming Stick

    We look forward to hearing from you soon.

    Thanks,
    John