Forum Discussion

pabulous's avatar
pabulous
Binge Watcher
2 years ago
Solved

Roku Streaming Stick 4K no longer for sale in UK?

I'd quite like to upgrade my Roku to one with Dolby Vision, which leaves the Streaming Stick 4K as my only option. Unfortunately it looks like no retailer is selling it anymore. Does anyone know whether it will return or if perhaps a new model is in the works?

Thanks

TV & Player Features
  • RokuArjiemar's avatar
    RokuArjiemar
    2 years ago

    Hello! Davea1869,

    We are sending you a warm welcome from the Roku Community!

    Thank you for reaching out to us about your inquiry. We're pleased to assist.

    For now, please check with your local retailer on when they expect to receive inventory, as that is managed by them directly.

    Thanks,

    Arjiemar

21 Replies

  • HMJ's avatar
    HMJ
    Newbie
    2 years ago

    Still no Roku 4K sticks available then? Cant find one anywhere online or instore. If they’ve been out of stock so long what are you doing to fix this? I’m 90% sure I’m going to buy another brand now but I wanted to stay with Roku. It’s a shame. 

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    2 years ago

    Hi pabulous,

    Thank you for posting here in the Roku Community!

    We will be more than happy to assist you further with this inquiry. Please check out this support website here.

    Let us know how it works.

    Regards,

    John

    • RBZ's avatar
      RBZ
      Channel Surfer
      2 years ago

      Guys, you are seeing the perfect example of why you should never consider buying Roku, they simply don't care about their customers. And if they don't care before they have your cash, you can be certain they won't care afterwards...

    • pabulous's avatar
      pabulous
      Binge Watcher
      2 years ago

      Hi

      I did find that page, but the “where to buy” page shows no results. It’s literally out of stock on all retailers. 

      • RokuERey's avatar
        RokuERey
        Retired Moderator
        2 years ago

        pabulous,

        Thanks for the update!

        It is likely that the item is out of stock. We don't have further information on when it will be available, but we would recommend checking it from time to time.

        We're sorry if we're not able to extend our help with this.

        Thanks,
        Rey

    • rj_84's avatar
      rj_84
      Reel Rookie
      2 years ago

      I have been waiting for the devices to come back in stock since mid December for a family member. They were on offer during black Friday week, but went back up in price. 

       

      I find it bizarre how other streaming devices were on offer the week before Christmas, yet the Roku devices were not. 

       

      None of the stores I went to had them in stock i.e. Currys and Argos when I wanted to purchase 1 at full price. Amazon do not have them in stock too. When I asked the store assistant, when the store will be getting the Roku devices back in stock and why they are out of stock considering it is the Christmas period, he didn't know himself. 

       

       

  • rj_84's avatar
    rj_84
    Reel Rookie
    2 years ago

    Just come across this response towards someone on x

     

    We apologize for the low inventory in your area. We are experiencing a delay in shipping at this time, but rest assured that more is on the way. Please keep an eye out for new products hitting the shelves in the next several weeks.

    • Paulsinfo's avatar
      Paulsinfo
      Newbie
      2 years ago

      If Roku have no idea when stores will have the sticks in stock again, it will be a lot more than a few weeks, there must be none even planned for the production line.

      • aslanmoon's avatar
        aslanmoon
        Newbie
        2 years ago

        Not knowing when you're have stock after what is already a prolonged delay can mean only one thing, Roku is done for. Press f to pay respect.