Roku Streaming Stick + "No Signal" - Tried EVERYTHING!!
I just got a new Streaming Stick + a week ago and it has mostly been working fine. But twice now, it has completely cut out in the middle of watching Netflix. The TV screen goes black and it says "No signal". Here are the things I have tried:
1. Making sure my TV has the correct input selected (it does)
2. Switching the HDMI port and trying the new one as the new input (does nothing)
3. Cycling through the different inputs for 10 seconds a piece (nothing)
4. Unplugging the device for 10 seconds and then plugging back in (nothing)
5. Making sure everything is connected properly (it all is)
Here is some information about my setup:
1. It is a brand new Roku Streaming Stick + attached to the HDMI 1 port on the back of my TV
2. I have a fairly old Sony TV (but new enough to have 2 HDMI ports on the back), but I don't remember what year I got it; it's been working just fine
3. I am using only the cables included with my Roku to connect it to my TV and the power source
4. I have tried it plugged directly into a wall socket and when that didn't work, I plugged it into a power strip—neither one seems to make a difference
5. The Streaming Stick + power light is on
6. The remote is working fine
Is it something related to my WiFi? Would that even impact my TV not recognizing my Streaming Stick? I have no idea what to do to fix this. I have read multiple other threads on this subject, but I've already tried all of the recommended fixes and nothing works for me. Please help!! Thank you!!
Thanks for the information.
Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.
Thanks,
DannyHi everyone,
Thanks for the information.
If you are experiencing the "no signal" issue, please feel free to send me a private message with the following information:
-Roku model and number
-Roku device/serial number (found on the device)
-what TV brand and model number you are plugging the device into
-are you using an AVR in your setup? If so, what brand and model?Once I have that information, I'll be able to pass it along to the appropriate team to look further into.
Thanks,
Danny