Forum Discussion
I’m having issues with streambar pro stuck in recovery mode. Posted about this a few weeks back and never got an email from Roku like others are saying they have been. It’s registered to my account and here’s the info that’s showing up on my screen:
Version: 9.3.0 * 1062
Serial number YL000L185569
Device ID: 3K6290185569
Roku 9101R2
I’d really appreciate some help, it’s been well over a month since it’s worked and I want to be able to use it again so bad lol
Hi, Cloud7570.
Thanks for letting us know that your Roku Streambar was also stuck in a recovery mode screen.
Rest assured that we've already forwarded this to the appropriate Roku team, who are actively working to resolve this and include your Roku Streambar in the ongoing investigation of this issue. We appreciate your cooperation and understanding on this matter.
Please feel free to reach out if you have other concerns or need more help from us.
All the best,
Emman
- Ramon222 years agoReel Rookie
I have the exact same issue on the Roku Sound bar; exact same model as many describe. The system requires language selection, wifi connectivity and goes to update progress only to return to step 1.